Description

Community Liaison Officers

Assigned to a specific location in the surrounding areas of Birmingham (e.g., Dudley, Halesowen, Stourbridge, Selly Oak)

About the Company

Our client is the next big thing in telecoms, on a mission to revolutionize the UK's broadband connectivity. This full-fibre provider offers a 1-gigabit per second network to homes and businesses across the country. Despite being a start-up, their agile, innovative team has managed to connect over 150,000 homes to the network, making them one of the UK's fastest-growing Altnets. They believe in giving everyone a voice and fostering a culture where feedback is always welcome. The company offers extensive training and support, with opportunities for real impact and innovation in a fast-paced environment. If you're ready to make a mark and join the journey in building a "betternet", this could be the role for you.

The Role

Our client is searching for an ambitious, motivated, and target-driven Community Liaison Officer for the new West Midlands region. Working under a Business Development Operations Manager and as part of a dedicated team, you'll be on the field capturing leads and data to help understand local communities' broadband and telecoms needs. You'll also be the face of the brand, talking to residents and customers at their door, at events, and over the phone, driving uptake of their services in the Midlands area.

Key Responsibilities

Assisting with Lead Generation Campaigns
Capturing data through residential campaigns, events, or telesales
Representing the brand, explaining their build plans to local residents and handling queries
Consistently achieving set weekly and monthly activity and opportunity targets
Identifying and sharing ideas for opportunities within the area to maximise service uptake
 

Requirements

6 months of experience in sales, lead generation, customer service/support, or a similar field (preferred but not required)
Excellent awareness of the area
High motivation, enthusiasm, and a strong work ethic
Exceptional time management and organisational skills
A drive for excellence and high attention to detail, coupled with a desire to learn and grow

 

The Offer
 

• Full-time, Permanent role working 40 hours per week
• Salary: £22,000 - £25,000 per annum plus £2,000 travel allowance
• 26 days of holiday in addition to public holidays
• Private healthcare
• The chance to help people fight the cost of living increases and make an impact in your local community
  Join this dynamic team, where you can contribute to reshaping the UK's broadband landscape and creating a betternet.

Next Steps

Apply for this position by contacting us on the details provided or by uploading your CV here